Lifetime Training

Bar and Waiting Apprenticeship - Birmingham

Job Description

As Bar and Waiting Staff at Miller and Carter you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you’ll inject your personality every moment you’re with our guests so that they love to come back time and time again.


● Greet, serve and look after our guests

● Maintain the highest standards of cleanliness and safety

● Work with the team to create a friendly atmosphere our guests will love

● Know the menus inside out, making recommendations to our guests

● Be a champion of brand standards

You don’t even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.

By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Hospitality Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!

What your apprenticeship includes:

● A mixture of face to face and skype/phone catch ups every 4 - 6 weeks

● A mixture of on and off the job training, including workshops and webinars

● Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer

● Feedback sessions to discuss progress

● Obtain Functional Skills in English and Maths (if you don’t already have GCSE)

● 30 hours paid work every week

Benefits for M&B Staff:

● Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we’ve got you covered.

● Never a dull moment - fun, laughs and lifelong friends!

● Funded qualification up to degree level

● Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back.

● Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges.

● On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!

Wage will be:

● 16-20 years old - £6.83 an hour

● 21-22 years old - £9.18 an hour

● 23+ years old - £9.50 an hour

At Mitchells and Butlers you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months.

Desired Skills:

None! We’re just looking for your passion, personality and desire to learn and progress in the industry!

Personal qualities:

It takes a mixture of ingredients to make the perfect drink, and our teams are no different. You’ll...

● Have a passion for hospitality (if you know, you know!)

● Have a great eye for detail

● Always give great service

● Be a fun-loving, social, team player

We know hospitality can be hard work, but its super rewarding. As a team at Miller and Carter, we always pull together with smiles on our faces. We know it’s a cliché, but it really is the people that make it so worthwhile. When you join us, you become part of our work family, all 47,000 of us up and down the country.

Qualifications required:

No Qualifications required!

Future prospects:

Ongoing support and development

Training to be delivered:

● Hospitality Team Member Level 2 - Food and Beverage Service

● Functional Skills in Maths and English

Apply now

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