BMW Group

Level 3 Sales Support Advisor Apprentice

Job Description

"Our Summit ONE in Farnborough is home to the National Sales Company for the BMW Group in the UK, as well as BMW Group Financial Services which offers retailers, corporate and private customers a range of customised financial services. Alphabet (GB) Ltd. as a leading provider of Business Mobility Services is also located in Farnborough. We decided in November 2020 to bring together BMW Financial Services and Alphabet to stay relevant to our customers and continue to succeed in a rapidly changing business environment.


Within our self-contained campus, we offer a modern way of working with an empowering office culture, some aspects of which include:


•Our work persona shift – being yourself is effortless and so increases efficiency. For this reason, we allow our employees to express themselves through the way they dress.
•Flexible working hours- working flexibly improves mental perspective and increases sustained productivity. This means our leaders maintain balance, not burnout, through focusing on output, not attendance.
• The opportunity to get involved with our continued support to our house charity with a variety of fundraising events throughout the year.
• Throughout our offices, there are open creative spaces which hold facilities such as table-tennis tables to encourage innovation and employee engagement.
The Retailer Support team at BMW Group Financial Services support BMW Group brands, retailers and Alphera partners with all aspects of the quotation and proposal process to the point of contract implementation.


The core daily tasks of the retailer support team include, but are not limited to:
Providing appropriate support to the business lines regarding communication of new and existing processes, including tactical sales campaigns, to maximise opportunities and drive first call resolution.
Providing administrative support for the Underwriting department including distribution and management of additional information provided by our Retailers and Partners in a timely manner.
Adapting quotations for new and retained business whilst maintaining BMW FS profitability and targets.

Your Training-
The BMW Group offers an 18-month level 3 apprenticeship commencing in August 2023. As an apprentice at BMW Financial Services, you will have the opportunity to study while gaining real life experience.


You will be supporting the retailer support team with a range of tasks, including:
Resolving queries and optimising new business opportunities
Validating customer proofs for authenticity.
Investigating data disputes and address checks
Calculating and offering support and guidance on new business quotations
Providing concise and detailed advice to retailers/partners on tactical campaigns to avoid significant financial risk for all parties
Strengthening relationships with retailers and partners to secure all relevant business opportunities
Completing various administrative duties, including the reloading of erroneous agreements and department procedure documentation
Providing advice to Retailers/Partners on status of proposals in Underwriting

In order to apply, simply create a GetMyFirstJob account and then complete the short eligibility questions. Make sure your GetMyFirstJob profile includes details of both your achieved and any predicted qualifications. If you meet the eligibility requirements, the GetMyFirstJob team will invite you through to the next stage of the process.
What do you need to do now?


If this sounds like the opportunity for you then apply today using the link below.
The next stage of the process is a Strengths Video Interview. You can complete this at any time of day during your three -day invitation window and will be recorded answering a set of questions. There is a practice question at the start and you get multiple chances to record each question, plus the GetMyFirstJob team are on hand to support you and give you lots of top tips and advice! Following this, successful applicants will be shortlisted and invited to a face-to-face Assessment Centre* with BMW Group.’


Assessment Centres for this role are provisioned to take place in the week commencing the 17th April 2023.

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